Motorist Assistance

Dial 217-244-HELP between 7:30 am - 5:45 pm Monday - Friday. Services are not available on all-campus holidays or at any time the university is closed.

The following services are provided at no charge for university employees and students within the area surrounded by University Avenue, Lincoln Avenue, Curtis Road, and Neil Street. Please note that we do not serve residential street areas surrounding campus (i.e. Chalmers from 1st to 4th Street is residential; east of 4th Street is served).

Lock Out Service

We will unlock your car for you or call a locksmith if you prefer.*

Jump Start
We will provide you with jumper cables and guidance in using them.**

Flat Tire
We will provide air to inflate your tire.

Out of Gas
We will provide a safe container to transport gas, along with directions to the nearest gas station.***

*No attempt will be made to unlock automatic or electric locking doors; in such instances, a locksmith will be called.
**Parking Department personnel cannot attach jumper cables; however they can provide the tools and instructions to do so.
***Parking is not responsible for purchasing gas.